UX TOUR FOR EXISTING USERS
Your familiar workflow.
A much clearer workspace.
Revelation v27 keeps the work you already know, while making your homepage, ticket details, administration and AI tools faster to reach and easier to personalize.
START HERE
9 changes worth knowing About 10 minutesQUICK ORIENTATION
Whats coming in v27
Choose any area. Your progress stays on this device.
KEEP THIS HANDY
Old instinct → new path
Need a different ticket view?Use Filters, Group and View controls above the grid.
Want to change what the list shows?Open View settings and arrange columns or secondary values.
Looking for a system option?Use the Admin Panel search instead of browsing every category.
Need help understanding a ticket?Open Ask RAI for a summary, troubleshooting or a draft reply.